B2B content marketing: how to become a story architect

Claude Malaison – September 2, 2024

Today, let’s embark on the second part of Marie-Ève’s journey across Quebec. If you haven’t read the first part, it’s HERE. She discovers the last three archetypes and their transformative power in the world of B2B content marketing.

In the same breath we’ll get to know three other fictitious Quebec companies as short case studies of B2B content marketing storytelling archetypes. Go, let’s go! The sun rises over Montreal. Marie-Ève drinks her third coffee of the day. She’s back on the road for the second part of her odyssey. Her mission: to decode the last three archetypes of marketing storytelling. She reflects on the first four archetypes discovered on her initial journey. These narratives have transformed simple companies into veritable Quebec epics.

As she checks her GPS – because even marketing heroes can get lost – Marie-Ève reflects on the first four archetypes she discovered on her initial journey. Overcoming adversity, conquering the monster, from poverty to wealth, the quest for excellence and the journey home… These stories have transformed simple businesses into true Quebec epics. Who knew B2B could be so exciting?

Fifth archetype: comedy

But nostalgia aside, the road is calling. Direction: Drummondville. Her destination? RoboPoutine. This industrial automation company promises to be a perfect illustration of the fifth archetype: comedy. Marie-Ève wonders if their story involves robots learning to make poutine. Hey, in the B2B world, anything’s possible 🙂

As the scenery unfolds, Marie-Ève can’t help but smile. Who would have thought that unearthing B2B storytelling archetypes would lead her on a road trip across Quebec? Certainly not her boss, who thought she’d be spending her days honing PowerPoints presentations in her cubicle.

Arriving at RoboPoutine, Marie-Ève is greeted by CEO Luc Tremblay, who tells her the company’s tasty history. “Our first major project was for a chain of poutine restaurants,” Luc explains with a wry smile. “We thought we had it all figured out. But we soon discovered that our robots had a little problem with the concept of ‘Quebec generosity’. The result? Poutines with three fries and a speck of cheese, or conversely, bowls overflowing with sauce to the ceiling!”

robot poutine

The perfect content marketing poutine

Far from being discouraged, the RoboPoutine team saw this culinary fiasco as a golden learning opportunity. They redoubled their efforts. They worked closely with the chefs and finally developed an AI system capable of perfectly proportioning the poutine ingredients. All the while adapting to regional preferences, from the «poutine galvaude» of Victoriaville to the T-Rex of Drummondville.

The RoboPoutine story isn’t just one of failure turned success. It’s a testimonial to their capacity for adaptation, innovation and resilience. By openly sharing their mistakes and learnings, RoboPoutine demonstrates its technical expertise. But also its commitment to its customers and its respect for Quebec’s culinary traditions.

“Today,” continues Luc, ‘when a potential new customer hesitates, we tell them the story of the ’Perfect Poutine’. It makes them laugh, but more importantly, it shows them that we’re not afraid of a challenge, and that we’ll always find a solution, even if it means sampling a few botched poutines along the way.”

Marie-Ève notes frantically. This is the perfect story for B2B content marketing. Authentic, memorable and funny. It positions the company not as a mere supplier, but as a partner who grows and improves constantly with enthusiasm. Most importantly, this story resonates with the experiences of many B2B companies, creating an emotional connection rare in this sector.

As she leaves RoboPoutine, Marie-Ève can’t help but salivate. Comedy is much more than an archetype, it’s perhaps also a business philosophy. And if it can turn a poutine disaster into a hilarious story, imagine what it can do for other, less… tasty B2B companies.

Sixth archetype: tragedy

From Drummondville, Marie-Ève heads up the 55 highway towards Trois-Rivières, cradle of an entrepreneurial saga worthy of the best Netflix series. Her GPS guides her to the Hautes-Forges industrial park, where two buildings tell a tale of local rise and fall.

On one side of the street, an abandoned building with dusty windows still bears the faded Fax-O-Max logo. Marie-Ève can almost imagine the ghost of fax machines wandering the deserted corridors. On the other side, CommTech’s bright, modern offices are buzzing with activity.

“Welcome to our corporate time machine,” says CommTech CEO Geneviève Lemieux, welcoming Marie-Ève, ”You are here at the crossroads of two entrepreneurial destinies.”

Geneviève recounts the tragedy. The story of Fax-O-Max serves as a cautionary tale. Once a giant in corporate communications, Fax-O-Max sank into oblivion, a victim of its refusal to embrace digital change. She recounts how the company clung to its outdated technology like a captain to his sinking ship. “They were still sending out faxes to announce their new… faxes,” she quips. Meanwhile, CommTech, born of the ashes of this dying industry, embraced each new technological wave with the enthusiasm of a surfer in Hawaii.

A fearsome strategy

“Our tagline? We’ve seen the future, and it doesn’t beep,” jokes Geneviève. But behind the humor lies a formidable strategy. CommTech has transformed the Fax-O-Max story into a powerful parable, a digital “memento mori” that it shares with its B2B customers.

Marie-Ève is fascinated. “This is how to turn a historical warning into an inspiring story,” she says. She realizes that CommTech doesn’t simply sell communication solutions, but a promise: “With us, you’ll never be on the wrong side of technological history.”

In CommTech’s meeting rooms, the remnants of Fax-O-Max serve as props for compelling presentations. An old fax machine sits on a shelf like a digital hunting trophy. “Every time a customer hesitates to upgrade, we ask them if they want to end up like this,” confides Geneviève with a wink.

CommTech didn’t just learn from Fax-O-Max’s mistakes; it turned that lesson into a founding story, a corporate myth that reassures customers and inspires employees.

“Our greatest pride?” concludes Geneviève. “When one of our customers tells us: ‘Thanks to you, we avoided our Fax-O-Max moment’.”

Leaving Trois-Rivières, Marie-Ève can’t help but smile. In the cut-throat world of B2B, CommTech has succeeded in turning the fear of obsolescence into a powerful engine for growth. She can’t wait to see how other Quebec companies might apply this archetypal lesson from history. After all, in the province that survived the demise of the Nordiques and the Expos, as well as the arrival of poutine at McDonald’s, adaptability is almost a national sport.

Seventh archetype: rebirth

Our B2B heroine’s journey ends at Les Éboulements in Charlevoix, where Fromagerie Ancestrale has written a new chapter in its century-old history, thanks to e-commerce. From a local institution threatened with closure, it has become a sought-after supplier to leading Quebec and Canadian restaurants.

Fourth-generation owner Geneviève Tremblay greets Marie-Ève with a warm smile and a cheese platter. While enjoying a delicious goat cheese, Geneviève shares her experience. “Our digital renaissance was like marrying the wisdom of my great-grandfather with the audacity of my teenage daughter. We managed to digitize our ancestral know-how without losing the soul of our cheeses, proving that you can be both centenarian and start-up in spirit.”

This process not only saved the company, but also strengthened its brand identity. The cheese dairy now uses its story of rebirth as a powerful B2B content marketing tool, showing its B2B customers how tradition and innovation can coexist harmoniously.

Marie-Ève understands that the rebirth archetype shows how innovation can preserve and amplify what makes a company uniquely valuable, and is particularly relevant in today’s B2B context, where many traditional companies are struggling to stay relevant in the face of digital disruption.

The story of Fromagerie Ancestrale offers an inspiring model. It shows how to embrace change while remaining true to its core values. She understood that telling these stories of rebirth could position her customers as partners of choice for companies seeking transformation, creating new growth opportunities in the B2B sector.

Epilogue: the triumphant return

Back in Montreal, Marie-Ève is transformed. She has discovered that the power of B2B narrative content marketing or “storytelling” lies not just in the stories themselves, but in the way they resonate with the experiences and aspirations of her audience.

Sitting at her desk, she rereads her travel notes in her small, worn black notebook. The TechnoSève story showed her how to turn technical challenges into heroic tales, perfectly illustrating the archetype of “defeating the monster”. At OcéanTech, she learned to weave trust-inspiring narratives of growth, embodying the “poverty to wealth” archetype.

Logistique Boréale’s adventure brought the “quest” archetype to life, showing how the constant pursuit of excellence can captivate a B2B content marketing audience. BoisInno’s European odyssey taught him the value of learning from apparent failures, personifying “the journey and the return”.

RoboPoutine’s savory adventures revealed the power of “comedy” in B2B content marketing storytelling, proving that even the most technical subjects can be approached with humor. The story of Fax-O-Max and CommTech illustrated “tragedy” transformed into an inspiring lesson. Finally, the rebirth of Fromagerie Ancestrale showed how innovation can breathe new life into a traditional business.

Marie-Ève realizes that these archetypes are not simply formulas to be applied, but flexible frameworks to be adapted to each unique customer. She begins to sketch out new strategies: how can the archetype of the journey and return be used for a software company undergoing international expansion? How to apply the quest for excellence for a manufacturer seeking to stand out in a saturated market? The possibilities seem endless, and she senses that her approach to B2B marketing will never be the same.

Becoming a story architect

Each stop on her journey has added a new color to her narrative palette, and she’s now ready to paint stories that will not only captivate her audience, but also transform the way companies perceive themselves and communicate in the B2B world.

She realizes that her role goes beyond simply creating content. She becomes a story architect, helping her B2B customers discover and articulate their own entrepreneurial odyssey. This approach promises not only to enhance their marketing campaigns, but also to strengthen their brand identity and connection with their customers.

Armed with these new narrative tools, she’s ready to reinvigorate her marketing campaigns. But she also knows that her journey is just beginning. Every company has a unique story to tell, and she’s determined to help them find their voice.

She rises, energized by the possibilities before her. As she prepares for her next meeting, Marie-Ève smiles. Her journey across Quebec has reminded her of a fundamental truth: in the complex world of B2B content marketing, it’s human, authentic and inspiring stories that create real connections. And it’s precisely these connections that transform simple transactions into lasting partnerships.

What about your story?

Don’t let your story get lost in the marketplace turmoil. Our team of storytelling experts is here to help you identify your archetype, create a customized narrative and develop a content strategy that will make your brand the undisputed protagonist of your industry. Contact us today to start writing the next chapter in your success.

Blog Archive

More articles that might interest you?

Market analysis: the key to a successful B2B product launch abroad

Market analysis is a crucial lever for B2B marketing, especially when launching a product internationally. It enables marketing teams to… Read More...

Meet 3 key users of B2B content marketing

In B2B content marketing, understanding our different users is essential to creating content that is effective and converts. Let's take… Read More...

Marie-Ève and the archetypes

B2B content marketing: the 7 archetypes of storytelling

In the world of B2B marketing, creating compelling content is essential to stand out from the crowd. However, you may… Read More...