Many B2B companies invest in content without always understanding how B2B buying decisions are actually made. Between decision-makers, influencers, users and gatekeepers, a single decision often involves several people. Understanding these ‘persona’ dynamics enables companies to produce more relevant and effective content. In B2B, when…. Read More
Category: Personas –
In the glass-walled offices of PIKTO, a B2B SaaS company on Montreal's South Shore specializing in customer understanding and complex journeys, Christmas Eve was bathed in a cozy atmosphere. The decorations were still sparkling, cups of hot chocolate were cooling on the collaboration tables, and…. Read More
In B2B marketing, understanding your buyer is key. However, many industrial companies still limit themselves to static personas, created once and rarely updated. But the market moves quickly. Decision-makers change jobs, priorities, and seek information through new channels. This is where the augmented persona comes…. Read More
Have you ever wondered why some companies seem to have a knack for turning their B2B prospects into long-term partners, while others struggle to maintain the dialogue? The answer is not magic, but a thoughtful, personalized approach to customer care. In a market where every…. Read More
Did you know that 72% of marketing professionals use B2B personas to guide their marketing content? This statistic highlights the growing importance of understanding exactly who the decision-makers are in the B2B world. In this world where every purchasing decision can involve multiple stakeholders and…. Read More





