The heart has its reasons… Credibility and trust in B2B

Despite the sales and marketing process adapted to the complex sales cycle, it happens that an opportunity escapes you for reasons beyond your control. The mathematician and philosopher Blaise Pascal once said that "the heart has its reasons that reason does not know”. Although its true meaning is little known, its popular interpretation…. Read More...

Universal Analytics, what comes after Google Analytics

Last week, I watched a Webinar given by Stéphane Hamel, instructor at Cardinal Path. Webinars are offered to people who have undergone training at home. There is one offered per month, and this month, his topic was Universal Analytics. Mr. Hamel explained in detail what exactly Universal Analytics is and when to migrate data.…. Read More...

Setting up a CRM in B2B: a team effort

According to a study conducted by Exo Marketing and Ténor Marketing in 2012 on marketing activities by B2B companies in Quebec, surprisingly only 34% of B2B companies use customer management systems (CRM). Excel follows with 14% and, except for ERPs and accounting systems, solutions like paper and Post-It® notes are also used by…. Read More...

Are you ready for marketing automation in B2B?

Martine, is your company ready for marketing automation? Did you know that it’s coming back in style? If your company is located in Quebec, then it probably isn’t ready! To get marketing automation, you’ll need a CRM and, if I believe our latest study, there aren’t many B2B companies that have one. “But…. Read More...