Editor’s note: This is a slightly genetically modified post that was first published on our web strategist’s personal blog several months ago. We felt Claude’s article was still quite relevant in regards to social network management, and specifically to B2B. Claude looks at “fake followers”.…. Read More
Author: Claude Malaison
Après des études en journalisme et information à l’Université Laval, Claude Malaison a fait ses débuts comme journaliste au Progrès-Dimanche et au Quotidien de Chicoutimi, poste qu’il a occupé pendant sept ans.
De 1999 à 2005, il a fondé et coorganisé la conférence internationale Intracom, première conférence internationale sur les intranets. Puis, de 2006 à 2012 il a été directeur de la programmation de la conférence internationale webcom-Montréal, ainsi que des conférences webcom-Québec et de la Boule de Cristal. Lors du webcom-Montréal de novembre 2011, on lui a remis le Prix Cartier. Ce dernier vient reconnaître son apport exceptionnel à l’avancement des nouvelles technologies de l’information et des communications (NTIC) ainsi que dans la promotion de la cause d’un Québec numérique fort. Ces prix viennent aussi reconnaître l’influence et le leadership exceptionnels que ces personnes ont exercé au sein même de leur communauté.
C’est donc dans cette continuité qu’il s’est joint au collectif naissant de Démocratie ouverte et a participé, en avril 2012, au premier Gouvcamp-Paris avec une délégation du Québec. Il est aussi un des initiateurs du groupe des 13 Étonnés.
De 2006 à 2014, il a été président d’ÉmergenceWeb et il a ainsi conseillé de nombreux clients corporatifs au Québec et en France sur l’intégration des technologies de communication interne en entreprise. Il a travaillé avec de nombreuses grandes entreprises et organisations telles que la SAQ, le Groupe Canam, Bombardier, Vidéotron, Cascades, la RRQ, la SAAQ, la CSST, l’ACQ, la FCCQ, Groupe Maurice, etc.
Depuis 2015 il collabore régulièrement avec ExoB2B sur des stratégies d’affaires numériques pour les entreprises. Depuis mai 2016?, il a officiellement joint l’équipe d’ExoB2B à titre de stratège Web. Il fait également de la formation, des conférences et de la gestion de communautés en gérant blogues, médias et réseaux sociaux de plusieurs entreprises et organismes.
The question may seem simplistic or incongruous, but when you think about it, it opens the door to many different answers. We've been blogging since 2009 and in these immemorial times, best practices dictated short posts of about 600 words, divided up into roughly 60…. Read More
For more than ten years, I’ve been working closely (and sometimes from afar), with many of the main Web marketing players in Quebec, but also from elsewhere. I’ve worked alongside or hobnobbed with hundreds of them over the conferences I’ve organized or attended here, in…. Read More
In part 1 of this blog, I spoke about the first four key elements that define a communication plan. These are: the context, the stakes, the objectives, and the target markets, along with the axes of communication and messages. I used this as a basis…. Read More
Originally, this series of two blog posts in our Top 10 of 2016 was about a course I’ve been teaching at the University of Montreal on B2B communication. To keep it up to date, I’ll enhance its argumentation using input from my last cohort of…. Read More
The month of January is a good time to take our best guesses about the year ahead. These days you’ll find a plethora of blog posts, speciality press articles as well as graphics and videos that try to anticipate what will be noteworthy over the…. Read More
Recently, while working on our web site’s redesign, it dawned on us that it would probably be a good idea to "rebuild" our SMN (Social Media Networks) policy while we were at it. Since vision comes before policy (except in modern day politics, it seems),…. Read More
If you recall in my last post, a slim majority of respondents (12 vs 11) felt that groups or communities should be used to publish relevant content and not to spark conversation. Not encouraging for a community manager, but nevertheless, all respondents proved "moderately" to…. Read More
Have you noticed that collaboration and engagement in communities on the web have significantly decreased lately? Particularly in those on LinkedIn, including the ones that cater to B 2 B marketers? Is there any way to remedy this, or is it irreversible due to the…. Read More
Editor's Note: Since this is the last post before leaving for vacation (ExoB2B will be closed from July 22 to August 8), we asked Vincent Cloutier-Naud to analyze the worst website he has ever seen. His methodical analysis of this disturbing site did not go…. Read More